Role Overview

We’re seeking an experienced, hands-on General Manager to lead team at Oren. You’ll oversee daily operations, champion a service-driven culture and ensure every guest leaves happy.

Working closely with the Owner and Head Chef, you’ll help take Oren into its next chapter: refining systems, elevating the guest experience, and continuing to grow what makes us special as a neighbourhood restaurant serving exceptional food..

This role requires floor presence, clear communication and a genuine sense of ownership. It’s ideal for someone who thrives in a collaborative, passionate team and takes pride in delivering outstanding food, service and hospitality every day.

Key Responsibilities

Leadership & Team Management

• Lead, train, and motivate a small, close-knit team to deliver exceptional and consistent service, working closely with the Head Chef and kitchen team.

• Foster a positive, collaborative culture rooted in mutual respect and accountability.

• Manage staffing levels, recruitment, onboarding and performance reviews.

Operations & Service

• Oversee the daily running of the restaurant, ensuring smooth, consistent and efficient operations.

• Maintain high standards of cleanliness, presentation, and service in line with Oren’s brand values.

• Manage bookings, floor flow, and service coordination

• Ensure compliance with all health & safety, food hygiene, and licensing regulations.

Guest Experience

• Champion a guest-first approach and ensure consistently high levels of customer satisfaction.

• Handle guest feedback with professionalism and integrity.

• Support initiatives that build Oren’s profile and reputation as a leading neighbourhood restaurant.

• Be a visible and approachable presence on the floor, especially during peak hours.

Financial & Strategic Management

• Manage budgets, cost controls and P&L performance.

• Track key performance metrics including labour, GP and revenue growth.

• Work with ownership on pricing strategy, marketing initiatives, and guest development.

• Monitor stock levels, supplier relationships, and ordering processes to maintain efficiency and quality.

Skills, Experience and Personal Qualities

• Minimum 2 years’ experience as a General Manager or a senior management role in a high-quality restaurant environment.

• Strong operational knowledge — bookings, service flow, budgets, cost control, and P&L management.

• Excellent organisational and communication skills; able to motivate and develop a small, close-knit team.

• Curious and passionate about food, wine and hospitality; knowledge of natural wines is a bonus (but not required).

• Detail-oriented but flexible, collaborative and down-to-earth — thrives in a fast-paced, people-focused environment.

What We Offer

• Competitive salary (based on experience) with bonus potential.

• Opportunity to shape the next chapter of a highly regarded neighbourhood restaurant.

• Supportive ownership and a genuine focus on staff wellbeing.

• Career development and mentoring opportunities.

• Staff meals, discounts, and wellness support.

How to Apply

If you're ready to lead Oren and bring your hospitality expertise to a thriving team, we’d love to hear from you.

Please send your CV and a brief cover letter to info@orenlondon.com